Returns & Exchanges Policy

At Stix, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.